PARTS & SERVICE
FIELD SERVICES
For our proprietary, custom equipment, we realize that our job doesn’t end when the product ships out our doors. We follow the project to the job site and provide services to help get the equipment running. Con-Vey’s group of experienced field service personnel help set up, de-bug, and maintain your equipment. Our team travels the world to start up our equipment for customers as well as train the operators and maintenance personnel. We have technicians that can troubleshoot operational problems and improve efficiency, and continue to support you and your equipment long after it is delivered.
If onsite visits aren’t possible or convenient, we can also provide commissioning, startup, service, and support remotely.
REMOTE SERVICES
- Use an industrial VPN router and switch for secure remote access to your machine network
- We work with your IT department to commission the device and ensure secure remote interface
- Utilize Microsoft Teams, Team Viewer, and HoloLens mixed reality technology for seamless communication
- Remote camera access available at your discretion
REPLACEMENT PARTS
When your equipment breaks down or stops working as it should, contact Con-Vey for replacement parts instead of buying completely new equipment. Our in-house Machining and Custom Fabrication teams have the capabilities to replace, re-engineer, or custom manufacture any part all from our facility in Roseburg, Oregon.
For Parts Sales, email parts@con-vey.com or call (541) 672-5506.
SPROCKETS, SHEAVES, PULLEYS
Con-Vey can custom machine sprockets, pulleys, and other common parts. We have fast turnaround and breakdown service available.
PRESS RACKS
Con-Vey custom manufactures gear racks for most Panel Loaders, Unloaders, and Presses. Call to discuss your application.
LATHE CHUCKS
Con-Vey supplies high quality Veneer Lathe Chucks, also known as “Con-Vey Chucks.” We can provide weld-on ends or screw-on chucks. Some require custom threading, which we can accommodate. Con-Vey Chucks are durable, high speed, and easily replaceable.
ROUTER GUARDS
Plywood Poly Line router guards are a heavy-duty Con-Vey design to make routers for plywood patching safer. These guards are virtually indestructible, yet lightweight for daily use.
VACUUM CUPS
Con-Vey has standard size vacuum cup rings in stock. We can manufacture new cup plates to convert your old equipment over to the Con-Vey design.
STARTING A NEW PROJECT?
WHAT PEOPLE ARE SAYING
Jason Gray
Lead Millwright
Swanson Group Plywood Division
Monte Ketchum
Senior Maintenance Millwright
Nordic Veneer
Jason Gray
Lead Millwright
Swanson Group Plywood Division
Steve Hopper
Lead Planerman
DR Johnson Lumber Company